--- title: "Customer Reviews | Reaction Plumbing & Heating, Peterborough" description: "Read what Peterborough homeowners and landlords say about our Gas Safe team. 76 Checkatrade reviews covering boilers, bathrooms, heating and repairs." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://reactionplumber.com/#organisation", "name": "Reaction Plumbing & Heating", "legalName": "Reaction Plumbing and Heating LTD", "url": "https://reactionplumber.com/", "logo": { "@type": "ImageObject", "url": "https://reactionplumber.com/favicon-512.png" }, "image": "https://reactionplumber.com/favicon-512.png", "telephone": "+447863776312", "email": "info@reactionplumbing.com", "sameAs": [ "https://www.facebook.com/reactionplumbingheating", "https://www.checkatrade.com/trades/reactionplumbingandheating" ], "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "08:00", "closes": "20:00" } ], "foundingDate": "2012", "address": { "@type": "PostalAddress", "addressLocality": "Peterborough", "addressRegion": "Cambridgeshire", "addressCountry": "GB" }, "areaServed": { "@type": "AdministrativeArea", "name": "Peterborough & Cambridgeshire" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+447863776312", "contactType": "customer service", "areaServed": "GB", "availableLanguage": "English" } ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://reactionplumber.com/#website", "name": "Reaction Plumbing & Heating", "url": "https://reactionplumber.com/", "inLanguage": "en-GB", "publisher": { "@id": "https://reactionplumber.com/#organisation" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://reactionplumber.com/" }, { "@type": "ListItem", "position": 2, "name": "Reviews", "item": "https://reactionplumber.com/reviews" } ] }, { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "https://reactionplumber.com/#business", "name": "Reaction Plumbing & Heating", "telephone": "+44 7863 776312", "url": "https://reactionplumber.com/", "address": { "@type": "PostalAddress", "streetAddress": "3 Nightingale Drive", "addressLocality": "Peterborough", "addressRegion": "Cambridgeshire", "postalCode": "PE7 3HR", "addressCountry": "GB" }, "review": [ { "@type": "Review", "reviewBody": "Matt and his team are professional, hardworking, and trustworthy… extremely competitive and transparent pricing… always on hand to answer calls.", "datePublished": "02 Oct 2020", "author": { "@type": "Person", "name": "Verified customer, PE6" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "10", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Chuffed to bits with the work carried out by these chaps… polite and reliable… excellent quality of workmanship… tidied up a treat afterwards.", "datePublished": "17 Mar 2020", "author": { "@type": "Person", "name": "Verified customer, PE2" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "10", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Matt and his apprentice were absolutely brilliant… kept me up to date… even worked around my school run… genuine nice guys too.", "datePublished": "28 Sep 2019", "author": { "@type": "Person", "name": "Verified customer, PE1" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "10", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Matt was nothing but helpful! Able to get to my property the following day… work completed the following working day.", "datePublished": "24 Oct 2019", "author": { "@type": "Person", "name": "Verified customer, PE6" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Great job done by Matthew whereas others couldn't do it. Friendly and they left no mess.", "datePublished": "25 Feb 2021", "author": { "@type": "Person", "name": "Verified customer, PE7" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Professional, polite and excellent standard of work. Would highly recommend.", "datePublished": "29 Sep 2019", "author": { "@type": "Person", "name": "Verified customer, PE6" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "10", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "I have been using Matt for all my plumbing/boiler needs for the couple of years… very responsive, reliable… quality of his work is top.", "datePublished": "16 Mar 2020", "author": { "@type": "Person", "name": "Verified customer, EC2A" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "10", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "He was amazing, just got on with the work, cleared everything out when he was done and price was great!", "datePublished": "16 Mar 2020", "author": { "@type": "Person", "name": "Verified customer, PE7" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "9.75", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Very pleased with the work carried out and very competitively priced… trustworthy and honest.", "datePublished": "12 Nov 2019", "author": { "@type": "Person", "name": "Verified customer" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "10", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Good job, on time and right price.", "datePublished": "24 Oct 2019", "author": { "@type": "Person", "name": "Verified customer, PE2" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "10", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Matt was professional in every way. Kept us informed of progress, timings etc.", "datePublished": "26 Sep 2019", "author": { "@type": "Person", "name": "Verified customer, PE28" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "9.5", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } }, { "@type": "Review", "reviewBody": "Very tidy excellent work and very efficient - very happy and would use the same company again.", "datePublished": "24 Sep 2019", "author": { "@type": "Person", "name": "Verified customer" }, "itemReviewed": { "@type": "LocalBusiness", "name": "Reaction Plumbing & Heating" }, "reviewRating": { "@type": "Rating", "ratingValue": "9.75", "bestRating": "10", "worstRating": "1" }, "publisher": { "@type": "Organization", "name": "Checkatrade" } } ] } ] --- Gas Safe registered · 540834 Peterborough & Cambridgeshire [info@reactionplumbing.com](mailto:info@reactionplumbing.com)[07863 776312](tel:+447863776312) [![Reaction Plumbing & Heating, Peterborough](/__l5e/assets-v1/1450e1b7-28bd-4539-ae24-49b18a3d5a31/reaction-logo.png)](/) Services Areas [Our Work](/our-work)[Reviews](/reviews)[About](/about)[Contact](/contact) [07863 776312](tel:+447863776312)[Get a Free Quote](#quote) Menu [Home](/)/ Reviews 76 Checkatrade reviews # What Our Customers Say About Us Boilers, bathrooms, heating and emergency repairs across Peterborough and Cambridgeshire — in the words of the people who paid for them. [Get My Free Quote](#quote)[07863 776312](tel:+447863776312) Gas Safe 540834 · 1-year workmanship guarantee · Free quote in 1 working day 76 Checkatrade reviews 1 year Workmanship guarantee Since 2012 Trading in Peterborough 540834 Gas Safe registration Verified feedback ## Reviews from real jobs These are Checkatrade reviews left by customers across the PE postcodes, alongside the job they were left for. Full reviews are published on our Checkatrade profile. > “Matt and his team are professional, hardworking, and trustworthy… extremely competitive and transparent pricing… always on hand to answer calls.” New boiler and heating installation PE6 · 02 Oct 2020 · Scored 10/10 > “Chuffed to bits with the work carried out by these chaps… polite and reliable… excellent quality of workmanship… tidied up a treat afterwards.” New upstairs bathroom, shower + new toilet/basin downstairs PE2 · 17 Mar 2020 · Scored 10/10 > “Matt and his apprentice were absolutely brilliant… kept me up to date… even worked around my school run… genuine nice guys too.” New boiler and cylinder fitted with radiators PE1 · 28 Sep 2019 · Scored 10/10 > “Matt was nothing but helpful! Able to get to my property the following day… work completed the following working day.” Replace water tank PE6 · 24 Oct 2019 > “Great job done by Matthew whereas others couldn't do it. Friendly and they left no mess.” Getting radiators to work PE7 · 25 Feb 2021 > “Professional, polite and excellent standard of work. Would highly recommend.” Boiler service PE6 · 29 Sep 2019 · Scored 10/10 > “I have been using Matt for all my plumbing/boiler needs for the couple of years… very responsive, reliable… quality of his work is top.” New boiler installation and gas checks EC2A · 16 Mar 2020 · Scored 10/10 > “He was amazing, just got on with the work, cleared everything out when he was done and price was great!” New toilet and basin PE7 · 16 Mar 2020 · Scored 9.75/10 > “Very pleased with the work carried out and very competitively priced… trustworthy and honest.” New system boiler and thermostat 12 Nov 2019 · Scored 10/10 > “Good job, on time and right price.” Boiler service and capping of old gas fire supply PE2 · 24 Oct 2019 · Scored 10/10 > “Matt was professional in every way. Kept us informed of progress, timings etc.” Replacing water tank PE28 · 26 Sep 2019 · Scored 9.5/10 > “Very tidy excellent work and very efficient - very happy and would use the same company again.” Relocated lounge radiator 24 Sep 2019 · Scored 9.75/10 [Read all 76 reviews on Checkatrade](https://www.checkatrade.com/trades/reactionplumbingandheating) Gas Safe registered 540834, £5m public liability insured. Behind the reviews ## The same things come up every time Read through them and the pattern is consistent: transparent pricing, engineers who turn up when they said they would, work that is explained as it goes, and a property left clean at the end. None of that is complicated — it is simply what a small, directly employed team of 4 can deliver that a rota of subcontractors cannot. It is also why customers mention being able to reach us. The person who quotes your job is involved in doing it, so when you call about it you are not explaining it from scratch to a stranger. [See examples of our work](/our-work) Reviewed on ## Work customers reviewed - [Bathroom Installation Free quote · whole job in-house ](/services/bathroom-installation) - [Boiler Installation From £1,600 + VAT ](/services/boiler-installation) - [Boiler Servicing £80 + VAT ](/services/boiler-servicing) - [Boiler Repair Quoted on the job · 24/7 call-outs ](/services/boiler-repair) - [General Plumbing Quoted on the job ](/services/general-plumbing) - [Central Heating & Radiators Free quote · G3 qualified ](/services/central-heating-radiators) - [Underfloor Heating Free quote · Gas Safe 540834 ](/services/underfloor-heating) - [Water Tank & Cylinder Replacement Free quote ](/services/water-tank-cylinder-replacement) - [New Build Plumbing Fixed price per plot · Gas Safe 540834 ](/services/new-build-plumbing) - [Landlord Gas Safety (CP12) £60 + VAT ](/services/landlord-gas-safety-certificate) - [Gas Checks & Capping Old Gas Supplies Quoted on the job ](/services/gas-checks-capping) Your next step ## Join the customers above Tell us what needs doing and we will come back with a free, no-obligation quote — usually within one working day, with the price fixed before we start. [07863 776312](tel:+447863776312) ![Reaction Plumbing & Heating — Gas Safe registered plumbers and heating engineers in Peterborough](/__l5e/assets-v1/1450e1b7-28bd-4539-ae24-49b18a3d5a31/reaction-logo.png) A family-run plumbing, heating and gas firm based near Peterborough. Established 2012, owned and run by Matthew McGonagle. Gas Safe registered · 540834 £5m public liability · £10m employers' liability ## What we do - [Bathroom Installation](/services/bathroom-installation) - [Boiler Installation](/services/boiler-installation) - [Boiler Servicing](/services/boiler-servicing) - [Boiler Repair](/services/boiler-repair) - [General Plumbing](/services/general-plumbing) - [Central Heating & Radiators](/services/central-heating-radiators) - [Underfloor Heating](/services/underfloor-heating) - [Water Tank & Cylinder Replacement](/services/water-tank-cylinder-replacement) - [New Build Plumbing](/services/new-build-plumbing) - [Landlord Gas Safety (CP12)](/services/landlord-gas-safety-certificate) - [Gas Checks & Capping Old Gas Supplies](/services/gas-checks-capping) ## Areas covered - [Peterborough](/areas/peterborough)· - [Hampton](/areas/hampton)· - [Yaxley](/areas/yaxley)· - [Stilton](/areas/stilton)· - [Whittlesey](/areas/whittlesey)· - [Sawtry](/areas/sawtry)· - [Huntingdon](/areas/huntingdon)· - [Ramsey](/areas/ramsey)· - [Stamford](/areas/stamford)· - [Market Deeping](/areas/market-deeping)· - [Oundle](/areas/oundle)· - [Cambridgeshire](/areas/cambridgeshire) ## Get in touch - [07863 776312](tel:+447863776312) - [info@reactionplumbing.com](mailto:info@reactionplumbing.com) - 3 Nightingale Drive Peterborough, Cambridgeshire PE7 3HR - Opening hours 8:00am – 8:00pm, seven days a week (24/7 for genuine emergencies) - [Follow us on Facebook](https://www.facebook.com/reactionplumbingheating) [76 Checkatrade reviews](https://www.checkatrade.com/trades/reactionplumbingandheating) © 2026 Reaction Plumbing and Heating LTD. Gas Safe register number 540834. [All plumbing & heating services](/services)[Areas we cover](/areas)[About](/about)[Our work](/our-work)[Reviews](/reviews)[Contact](/contact)[Privacy policy](/privacy-policy)[Terms & conditions](/terms-conditions)[Cookie policy](/cookie-policy) [Call now](tel:+447863776312)[Free quote](#quote) We use essential cookies to run this site, plus optional ones for our quote form, chat and reviews. See our [cookie policy](/cookie-policy). AcceptReject